How to Redeem Xbox Gift Cards and Codes

Modified on Tue, 25 Mar at 5:30 PM

Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions.


Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Note that codes can’t be activated or used if your account has an outstanding balance or payment option is no longer valid.


!Important! - Before you redeem your code, make sure that you’re signed in to the correct Microsoft account on your device or browser. Codes that are redeemed on the wrong account can not be transferred to another Microsoft account by Xbox Support or GameStop.

    • How to redeem a code on Xbox Series X|S and Xbox One 
      1. Press the Xbox button to open the guide, and then select Store.
      2. Press the View button to open the side menu, and then select Redeem.
      3. Enter the 25-character code, select Next, and then follow the prompts.

 

    • How to redeem a code from a PC or mobile web browser

Follow the link below, enter the 25-character code, select Next, and then follow the prompts:

Redeem your code or gift card

 

    • How to redeem a code in the Xbox app for Windows 
      1. Press the Start button, and then enter Xbox into the search bar.
      2. Choose the Xbox app from the results to open the app.
      3. Select your gamer pic, and then select Settings.
      4. Select Redeem under Redeem a code.
      5. Enter the 25-character code, select Next, and then follow the prompts.

 

  • How to redeem a code on Xbox 360 
    1. Press the Guide button on your controller.
    2. Select Games & Apps, and then select Redeem Code.
    3. Enter the 25-character code, and then follow the prompts to complete your redemption.

 

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