Types of DLC

GameStop sells and provides many different types of codes. Be familiar with these types of codes so that you can be clear when speaking about them to customers and other customer care members.

!!NOTE!! - Per our Return Policy, all Digital Items (DLC, Digital Games and PC Downloads) cannot be refunded or exchanged.

Premium Codes

• These are FREE codes for special content or items.
• These codes are normally obtained through preordering games before their release or given out at special events.
• Premium codes can be redeemed for in-game content such as a special character or rare items.
• Premium codes can be redeemed for discounts on physical items such as console
   skins.

PC Download Codes

• Most PC games are sold as codes instead of a physical disc.
• These codes are usually redeemed through a PC Client in order to play such as: 
  • Steam
  • Blizzard
  • Riot
  • Origin
  • Uplay
  • Many More!

Full Game Downloads

• Nintendo Switch, PlayStation 5, and Xbox Series X/S can all have codes redeemed within the system for games.
• Instead of using a physical disc to play a game, customers can enter in their full game. download code to install the game directly onto their console.
• You can retrieve your code through your order history in your account OR on our Track Order page.

Downloadable Content

• Downloadable Content (DLC) is redeemed like full game downloads except that the
   content cannot be played without first having the full game purchased and installed onto your console or PC.
• DLC content can be special characters, levels, expansion packs like Season Passes, or other types of in-game content.
• You can retrieve your code through your order history in your account OR on our Track Order page.

Currency Codes

• GameStop sells currency for various digital marketplaces and in-game stores. This is not legal tender, but it is used within the manufacturer's stores to purchase items for download..
• Currency codes can be retrieved through your order history in your account OR on our Track Order page.

Content Codes VS Code to Currency Codes

Code-to Content.

Sometimes, manufacturers will sell their download codes directly which means you purchase the game from GameStop and you receive a code which can be entered directly into the redemption area of your console for the content.

Code-to-Currency.

Sometimes, manufacturers will release games and DLC on their online store for downloads and not provide codes to purchase directly from retailers like GameStop. For this type of content, GameStop will sell digital Currency so customers can pre-order the items and receive pre-order bonuses. This can also be currency for you to spend on their market places for in-game items and boosts.

!!NOTE!! - Code to Currency purchases do not cover the tax of the game, so when you redeem the code on your console, you must pay the tax cost.